Upholstery FAQs
Do you collect / deliver? If so, costs?
South West Upholstery has its own fleet of vans and careful removal team. We are able to collect and deliver your items within the Bristol and surrounding areas. Collection and delivery does incur a fee, quotable upon enquiry. If you are further away give us a call to confirm collection and delivery options.
How long will it take to complete the job?
All orders are completed within 7 – 14 days no matter how large or small.
We want to use your services but are not in the South West, is there any way this could happen?
Can you carry the work out at my house/premises?
Sometimes we are able to carry out small jobs on site, however larger jobs we need to uplift and carry out at our premises – this is always better because at our workshop we have all our tools and kit we require to get the job completed right!
Do you guarantee works?
Yes all works are guaranteed for 2 years, all materials carry the original manufacturers’ guarantees.
Are quotes free?
Yes, all of our quotes are free and valid for 30 days. We want you to have a chance to think about your decision; we don’t do hard selling, it’s your decision!
Are you insured?
Yes we carry full public liability insurance.
What if you complete my work but we are still building or decorating?
No problem. We are able to safely store your items in a secure, clean area until you’re ready. For any period of time under 4 weeks following completion there would usually be no charge, however storage over 4 weeks will incur a very reasonable fee. Please ask us for more details.
Do you work with designers or building companies?
Yes we work with them all of the time. If you have a designer, builder, shopfitters, or any other on your project we can work with them directly to make sure everything runs smoothly.